One platform to run your MSP.
The modular platform for managed service providers, built by people who have run MSP help desks themselves. Ticketing, time tracking, billing, and project delivery are in beta and in real use today.
- No seat tiers
- Seats pooled across modules
- Cancel anytime
Replace the patchwork, one module at a time.
Most MSPs run their business across a patchwork of disconnected tools. TelnexOps PSA replaces it one module at a time, starting with the core service workflow. Every screen exists because a real service operation required it.
- 01
A ticket arrives
Every request lands in one queue.
- 02
A technician is assigned
With the SLA clock visible from the start.
- 03
Time is recorded
Right on the ticket, as the work happens.
- 04
Reporting follows
Billing and stats build themselves.
Dispatch: the daily service workflow, end to end.
The first module covers everything from the first ticket to the final invoice, and it is in beta now.
Streamlined dispatch
Assign, reassign, and monitor SLAs from a single view, with no digging through menus.
Time tracking that flows into billing
Technicians log time directly on the ticket, and those entries carry straight through to invoicing.
Reporting with real insight
Identify where tickets stall and how workload is distributed across your team.
One platform. A growing set of modules.
Activate the modules you need. Seats are pooled across all of them, so adding a module never means paying for the same technician twice.
Dispatch
ticketing, time tracking, billing, inventory, reporting
Available to buy now
Project Manager
project planning, quoting, and delivery
Reserve now
RMM
remote monitoring and management
Reserve now
CRM
client relationships and sales pipeline
Additional modules
more to come
Project Manager and RMM are in beta with our testing customers. Both can be reserved now at their Founders rate.
Lock in Founders rates for life.
Join before the cutoff and your rates never go up, including modules and seats you add later. Official pricing applies to new signups after that date.
View full pricing- Dispatch
- $50/mo
- Project Manager
- $30/mo
- RMM
- $100/mo
- Per seat
- $10/mo
Be the first to share your experience with TelnexOps.
Ready to move your help desk beyond spreadsheets?
See a ticket go from arrival to invoice in a few minutes.